Adding a Shared Mailbox to the new Outlook app and Outlook Online
In this step-by-step guide, we’ll walk you through the process of adding a shared mailbox to your Outlook account. Whether you’re collaborating with colleagues or managing a team inbox, integrating a shared mailbox can significantly enhance your productivity and organization. Let’s dive in!
In the “new” Outlook
Right click on your primary mailbox email address and select “Add shared folder or mailbox”
Enter the name of your shared mailbox and click on it when it pops up in the list.
Click “Add”
The mailbox will appear below your personal mailbox in your folder pane.
In Outlook Online
Right-Click “Folders” then select “Add shared folder or mailbox“
Enter the name of your shared mailbox and click on it when it pops up in the list.
Click “Add”
The shared mailbox will show up below your main mailbox.
Still need assistance with shared mailboxes? Give us a call at 479-316-0489 or contact us.