Support

Current Clients

Email

The quickest way for current clients to contact support is to email our “service” address. This will create a ticket in our system for you. For security purposes, we don’t post this address on our website. See your office administrator for the address.

Agent

All of our managed computers have an agent installed on them. On windows computers, expand the system tray, click the Tectro IT icon, and select “Support Portal”. This will take you to a web form that will start a ticket in our system.

For Mac users, this icon will be on the top menu bar.

Phone

You can always feel free to contact us at 479-316-0489 and select the option for service/support.

New Clients

Use our website to Contact us and we’ll get back with you! You can also call us at 479-316-0489 and choose the option for sales/new client.